Shipping policy

Physical Goods

After ordering online, you will receive an email confirmation containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. All orders are dispatched within 2 days of receipt of order and sent via Canada Post. Once your order has been dispatched you will receive an email advising the tracking number details of your order, so that you can follow the progress from our door to yours. Please note that orders via Australia Post can take 7-10 working days to arrive.

Please ensure you reorder your tubs using our reorder line on your product container to ensure your delivery arrives before you run out of TurmeriX. Remember TurmeriX has a 3 year expiry date and a great hint and tip from us is to reorder when your last tub is half full, ensuring the arrival of your next order in time before running out of your TurmeriX.

Any delays with regards to dispatch of orders (as a result of stock supply levels) will be notified to the customer as soon as possible with an expected ETA on delivery of purchased product.

If you wish to query an order or delivery details, please contact us at info@oceansales.ca